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Service desk
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#	Item
911	HELPFUL HINT FROM THE 7 STEPS TEAM: This is the Army’s Standard Procurement System (SPS) set of metrics. The acquisition team continuously works with the help desk to determine severity levels of problems that arise. Add to Reading List Source URL: acquisition.gov Language: English - Date: 2008-08-05 15:57:28 Customer experience management Service Marketing Help desk Business
912	Action Request Transmittal Seniors and People with Disabilities Cathy Cooper Authorized Signature Add to Reading List Source URL: www.dhs.state.or.us Language: English - Date: 2007-06-05 14:48:41 Password Service desk
913	CUSTOMER SUPPORT Worldwide, World-Class Support… 24X7 …. Customer Focus… Industry Leading Expertise … Value Added Service.... People Driven… Applanix Customer Support is your Business Partner for Add to Reading List Source URL: www.applanix.com Language: English - Date: 2011-03-09 16:47:49 Technology Automation Customer support Reliability engineering Technical support Call centre Systems engineering Customer experience management Help desk Information technology management
914	Enterprise IT Service Management Knowledge Management Process Guide 26 June[removed]Manage ITSM Data, Information and Knowledge Number Add to Reading List Source URL: www.marines.mil Language: English - Date: 2014-05-05 09:22:27 Change management Computing Configuration Management IT service management Configuration management database Service desk Event correlation Information Technology Infrastructure Library Information technology management Information technology Technology
915	HELP DESK PROFESSIONAL ROLE AND RESPONSIBILITIES Provide IT service and support in a fast-paced, dynamic company. Job will include basic networking, server and desktop support.  Add to Reading List Source URL: www.minotstateu.edu Language: English - Date: 2014-04-01 16:59:09 Help desk Customer experience management
916	PERFORMANCE BASED CONTRACTING TEMPLATE HELP DESK Add to Reading List Source URL: acquisition.gov Language: English - Date: 2008-08-05 15:55:59 Requirement Service-level agreement Business Software requirements Statement of work Systems engineering
917	Enterprise IT Service Management Knowledge Management Process Guide[removed]June 2013 Add to Reading List Source URL: www.marines.mil Language: English - Date: 2014-05-05 09:21:13 Service desk Configuration Management Information technology management IT service management Change management
918	Action Request Transmittal Aging and People with Disabilities Marie Cervantes Authorized Signature Add to Reading List Source URL: www.dhs.state.or.us Language: English - Date: 2012-09-17 11:41:38 Service desk ISO 10303 Australian Protective Service ASTRA Platform Services
919	UMB MS EXCHANGE E-MAIL ACCOUNT REQUEST FORM 1. Please type or print clearly 2. Get authorizing signature(s) 3. Return completed form to: IT Service Desk, Healey, 3rd floor, Attn: E-mail account Add to Reading List Source URL: www.umb.edu Language: English - Date: 2011-08-31 11:46:16 Mail Cheque Business Money Finance Payment systems Email Banking
920	Microsoft Word - it_hd_sle Add to Reading List Source URL: www.emich.edu Language: English - Date: 2012-08-06 16:07:06 Remote desktop Business Information technology management Remote administration software Service desk Bomgar Technical support Issue tracking system Service Marketing Help desk Customer experience management

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